Privacy Policy

25th May 2018


We are committed to protecting the privacy of our customers. This privacy and cookies policy lets you know how we gather, define, and use information that could identify you on our website. This could be your name, email address, contact details or other information you provide when using our contact or booking form. Please take a moment to find out more about our privacy policy, as well as what cookies we use.

What information do we collect?

When you contact us by completing our contact or booking form, we may collect your full name, your email address and your telephone number. If you decide to go ahead with your booking, we will also require your home address.

It is important that all the personal information you give us is accurate, correct and up-to-date.

If you are making a booking on behalf of someone else and sharing that person’s personal information, you should only do so with that person’s consent. They should also have been made aware of our privacy policy and how we will use their information.

 Protecting your personal information

Internet transmission of information is not completely secure. Whilst we do our best to protect your personal information, any transmission is at your own risk. Once we receive your personal information, we use strict procedures and security features to keep that data as secure as possible.

 How do we use your personal information?

Generally speaking, we use the personal information you share with us to provide you with the services you request. We also use your details to contact you about your booking, to process payment and to send you marketing and promotional information.

 Sharing personal information with third parties

We will never sell or share your personal information under any circumstances.

Your rights in relation to your personal information

With regard to what information we hold about you, you may ask us:

  • For a copy of your personal information
  • To correct, erase or restrict the processing of your personal information
  • To transfer your personal information to another organisation in a structured, machine-readable format with your consent

For more information on exercising these rights, please email

 What about links to other websites on our website?

Links to other websites are provided solely as pointers to information on topics that may be of interest to users of our website. We are not responsible for the practices employed by these websites, nor for their information and content.

When you click on a link on our website to visit another, our privacy policy no longer applies. Your browsing and interaction on such websites is subject to those websites’ own rules and policies. Always read their particular rules and policies before proceeding.

Changes to our privacy policy

We will post any changes to our privacy policies or procedures on our platform. This will keep our clients up to date on what information we collect, how we use it and under what circumstances we may disclose it.

PayPal transactions

Please note that all PayPal transactions are subject to PayPal’s own Privacy Policy. Full details can be found at Please ensure that you are happy with the terms of PayPal’s Privacy Policy if you wish to use PayPal to complete any transactions.


We only keep your personal information:

  • for as long as is required to fulfil the activities set out in this privacy policy
  • as otherwise communicated to you
  • for as long as is permitted by applicable law.