Terms and Conditions

Best of Scotland Tours

2022/23 Terms & Conditions

When you book with Best of Scotland Tours you will have read, understood, & accepted the terms and conditions.

Driver/Guided Tours:
The daily rate includes:

Itinerary planning,
8 hour working day beginning around 0900hrs and, ending around 1700hrs.
Vehicle & associated costs.
Professional driver/guide services.
Taxes.
Currency:

All quotes and transactions are in £ GBP.

Entrance fees:

Entrance to paid venues or attractions etc. are not included in the daily rate.
Ferry:
Sailing costs are not included in the daily rate.
Insurance:
Best of Scotland Tours strongly recommends that passengers arrange for themselves suitable travel, medical, and cancellation insurance.
Deposit: 
All deposits are non-refundable.
A non refundable 20% deposit will be taken to secure your dates. The deposit covers around 8 hours of work to prepare your itinerary. The cost of the deposit will be deducted from the final balance.
Fees may be paid by the following methods:
Bank Transfer (Bacs)
PayPal – Most credit/debit cards are accepted.
Overseas payments:
May attract bank charges (these are approx £7-£10 from European countries & £10- £15 from Non European countries) which must be met by the guest.
Full Day Tours: 
On day tours lasting more than 8 hours, a supplementary payment for each additional hour may be payable.
Half Day Tours: 
On half day tours lasting more than 4 hours, or ending after 13.00hrs, a supplementary payment for each additional hour may be payable.
Extended Tours: 
A daily allowance to cover the guides accommodation and evening meal will be covered by the guest. This cost will be written into the quote alongside the daily rate.
Overtime work and expenses:
To be negotiated prior to the start date of the tour.
Best of Scotland Tours Cancellation Policy
Full Day Tours: 
Full fee is payable if tour is cancelled less than 14 days from the date the tour begins.
Half Day Tours: 
Full fee is payable if tour is cancelled less than 14 days from the date the tour begins.
Extended Tours: 
Full fee is payable if tour is cancelled less than 14 days from the date the tour begins.
*An extended tour is a tour which lasts for more than one day.
Luggage Policy:
Luggage is conveyed at the owners’ own risk.
Guests are limited to one medium sized suitcase per person.

Any additional luggage not declared during the booking process will only taken at the drivers discretion.

Child Seats:
Best of ScotlandTours does not provide child seats on our tours. It is the legal responsibility of guests travelling with children to provide child seats for a travelling child that complies with current Scottish legislation. https://www.gov.uk/child-car-seats-the-rules

Liability:
Best of Scotland Tours cannot accept liability for losses or additional expenses incurred due to delays or change in transportation (air, rail, sea or other services), technical problems to transport, sickness, disease, weather, industrial action, or other causes which are out with our control.

Should Best of Scotland Scotland Tours have to cancel your booking for unforeseen reasons any monies already received will be refunded in full.
Best of Scotland Tours will not accept liability for any expenses over and above this.
In the event of the guide allocated to you becoming unavailable we will find you a suitable professional guide to accompany you.
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