Terms & Conditions

BEST OF SCOTLAND TOURS – 2018 TERMS & CONDITIONS

When you book with Best of Scotland Tours you will have read, understood, & accepted the terms and conditions.

Driver/Guided Tours
The daily rate includes itinerary planning, a 9 hour working day, beginning around 0900hrs and ending around 1800hrs. Vehicle & associated costs, professional driver/guide services, and taxes.

Currency All quotes and transactions are in £ GBP.

Entrances to paid venues or attractions etc are not included in fees.
Any ferry charges are not included in the fees
Fees quoted do not include overnight accommodation or meals for guides, unless stated otherwise.

Insurance: Best of Scotland Tours strongly recommends that passengers arrange for themselves suitable travel, medical, and cancellation insurance.

Credit or Debit Card (Visa, MasterCard, Amex or JCB) in advance of tour. STGA do not charge an additional fee for paying by card. Card payments can be completed online or by phone.

Bank Transfer payments, in advance – clients are responsible for ensuring payment in full, in GBP, also covers any bank charges. Overseas payments may attract bank charges (these are approx £7-£10 from European country & £10- £15 from Non European countries) which must be met by the client.

How to Pay:

Bank Transfer payments, in advance – clients are responsible for ensuring payment in full, in GBP, also covers any bank charges. Overseas payments may attract bank charges (these are approx £7-£10 from European country & £10- £15 from Non European countries) which must be met by the client.

PayPal and bank Transfer payments accepted. Clients are responsible for ensuring payment in full, in GBP, also covers any bank charges. Overseas payments may attract bank charges which must be met by the client.

All fees are quoted in British Pound Sterling.

Additional Expenses: 

Full Day Tours: On those lasting more than 8 hours, a supplementary payment for each additional hour may be payable. A lunch allowance is also payable.
Half Day Tours: On those lasting more than 4 hours, or ending after 13.00hrs, a supplementary payment for each additional hour may be payable.
Extended Tours: Lunch, dinner, bed & breakfast to be provided. Overtime work and expenses to be negotiated prior to departure.
Travelling expenses: To be negotiated, e.g. to a pick-up point or from drop-off point.

Best of Scotland Tours Cancellation Policy: Cancellation of confirmed toursFull Day Tours: Full fee is payable if tour is cancelled less than 30 days prior to tour date
Half Day Tours: Full fee is payable if tour is cancelled less than 30 days prior to tour date
Extended Tours*: Full fee is payable if tour is cancelled less than 30 days prior to tour date

Deposits are non-refundable.

*An extended tour is a tour which lasts for more than one day.

Luggage Policy
Luggage is conveyed at the owners’ own risk.
Guests are limited to one medium sized suitcase per person. A surcharge of £5.00 per day, per extra piece of luggage, may be applied. Any additional luggage not declared during the booking process will only taken at the drivers discretion.

Child Seats
Best of Scotland Tours does not provide child seats on our tours. It is the legal responsibility of guests travelling with children to provide child seats for a travelling child that complies with current Scottish legislation. https://www.gov.uk/child-car-seats-the-rules

Liability
Best of Scotland Tours cannot accept liability for losses or additional expenses incurred due to delays or change in transportation (air, rail, sea or other services), technical problems to transport, sickness, weather, strike or other causes which are outside our control. Should Best of Scotland Tours have to cancel your booking for any unforeseen reasons any monies already received will be refunded in full. Best of Scotland Tours will not accept liability for any expenses over and above this.
In the event of the guide allocated to you becoming unavailable, all efforts will be made to find you a suitable professional guide to accompany you.