Terms & Conditions

2020 – TERMS & CONDITIONS

When you book with Best of Scotland Tours you will have read, understood & accepted the terms and conditions.

Driver/Guided Tours

The daily rate includes itinerary planning, an 8 hour working day, beginning around 0900hrs and ending around 1700hrs, vehicle & associated costs, professional driver/guide services, and taxes.

Not Included:

  • Entrance costs to venues or attractions.
  • Guests overnight accommodation & meals.
  • Ferry charges.
  • Overnight accommodation & meals for the guide on extended tours.

Insurance:

Best of Scotland Tours strongly recommends that passengers arrange for themselves suitable travel, medical, and cancellation insurance.

Full Day Tours:

On day tours lasting more than 8 hours, a supplementary payment for each additional hour may be payable. A lunch allowance is also payable.

Extended Tours:

Lunch, dinner, bed & breakfast to be provided by the guest. Overtime work and expenses to be negotiated prior to departure.

Travelling expenses:

To be negotiated, e.g. to a pick-up point or from drop-off point.

How to pay:

PayPal and Bank Transfer payments accepted. Guests are responsible for ensuring payment in full, in GBP. Some U.K. and Overseas payments may attract bank charges which must be met by the guest.

Deposits:

20% deposit will be required on extended tours to secure touring dates. Any ferry, accommodation bookings will be paid along with the deposit. All tour deposits are non-refundable.

 

Best of Scotland Tours Cancellation Policy: Cancellation of confirmed tours:

Full Day Tours:

Full fee is payable on booking. A full refund of the tour fee will be returned on cancellation up to 28 days prior to the tour date, less any costs incurred by Best of Scotland Tours. For cancellations up to 28 days no refund will be given.

Extended Tours*:

A full refund of the tour fee will be returned less any costs incurred by Best of Scotland Tours. For cancellations up to 28 days no refund will be given.

*An extended tour is a tour which lasts for more than one day.

Luggage Policy:

Luggage is conveyed at the owners’ own risk.

Guests are limited to one medium sized suitcase per person. A surcharge of £5.00 per day, per extra piece of luggag may be applied. Any additional luggage not declared during the booking process will only taken at the drivers discretion.

Child Seats:

Best of Scotland Tours does not provide child seats on our tours. It is the legal responsibility of guests travelling with children to provide child seats for a travelling child that complies with current Scottish legislation. https://www.gov.uk/child-car-seats-the-rules

Liability:

Best of Scotland Tours cannot accept liability for losses or additional expenses incurred due to delays or change in transportation (air, rail, sea or other services), technical problems to transport, sickness, weather, strike or other causes which are outside our control. Should Best of Scotland Tours have to cancel your booking for any unforeseen reasons any monies already received will be refunded in full. Best of Scotland Tours will not accept liability for any expenses over and above this.

In the event of the guide allocated to you becoming unavailable, all efforts will be made to find you a suitable professional guide to accompany you.